This message arrived in my email a few days ago –
Hi there Davy Sims,
This is a second reminder to let you know that your Skype Credit balance will
expire in 7 days time. Don’t let that happen, act today! Below is list of
actions you can take to keep your credit.
Your account details:
Skype Name: davysims
Balance: EUR 9.56
Expiry date: 2007-05-23
First – I paid for the service in advance – so Skype were earning credit in their account on my pre-payment
Second – It is no business of Skype how often I chose to check my email.
Third – there is no warning from Skype on signing up that there is a minimum usage – perhaps there is in the small print – but that I suspect is read by very few.
How dare they act in such a dishonourable way? How dare they act as thieves?
I not only have prepaid Skype Out – but also prepaid Skype In. Unless I get a refund (I have written to them – although there is no obvious way to complain) I will be removing the software.
This is disgraceful behavour – the amount is not significant – the attitude and the action is disgraceful.